[Resolved] Pepperfry — Tokyo Wall Mounted Writing Table in Grey & Oakwood Finish by Atmosphere | |
Hi Team, This is to share my feedback around the order below, I was being informed several times that there will be a carpenter aligned to get this product assembled, however in the end I was simply denied support. (It says in your description that Carpentar will be aligned. Your support team is not aware of the product details at all. This item is shipped with two boxes( 1 with table and 2 with the board). I also got another wooden bar along with it and god knows how this was supposed to be assembled without getting any proper indication. This has to have a carpenter and person aligned for installation. I wasted hours scheduling calls with Electricians, carpenter and in the end i find this handing higher than it is supposed to be. The wooden bar sent along is still not installed. I've made several purchases with companies like Urban ladder Amazon and had just no issues at all. Its your product and you should be courteous enough to provide installation services at least for your products, be it chargeable. HIGHLY DISAPPOINTED !! ORDER ID:[protected] Thanks Gaganpreet Singh Bhamrah Phone - [protected] Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Mar 15, 2021 Pepperfry Customer Care's response Dear Gaganpreet, we certainly do not intend to upset you. We'll get this checked with the merchant/team and revert you soon with a possible resolution. Regards, Team Pepperfry | |
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