[Resolved]  Pepperfry — Unfair Order cancellation charges

Hi, I placed and order #[protected] on 12-july-2022 at 8.05am and cancelled the same order within 2 hours. However, customer care charged 2.5% as cancellation charge, even though the order is not confirmed or order not packed or order not dispatched.

This is unfair. For what reasons are they charging cancellation fee. This is very wrong means of making money.

Kindly look into it.

Thanks
Ramesh