[Resolved]  Pepperfry — Wall Clock Return Pick Up not done

Address:

Bandra East, Mumbai

I had purchased a wall clock which was a defected product, I raised the return request for the clock on the same day it was delivered to me ie on 7th June 2021, along with the pictures n detailed information... However for a week I did not receive any update on the return, I called up the customer service number to check on the same n I was told it will be picked up in 2days, but the pick up wasn’t done, today is 22nd June 2021, it’s been 15 days, n I called the customer service around 5-6 times till now but every time I have been promised that it will be picked up in 2days... the wall clock is still not picked up from them till today... This is a very much fraudulent behaviour of the company and a strict action should be taken on the same...