[Resolved]  Pepperfry — Wrong/smaller product delivered

Address:Assam rifles holiday home , laitumkhrah , shillong
Website:Pepperfry online app

Ordered one analog wall clock . Product dimension mentioned in app was 10.5 inches. But I received it smaller in size. Multiple calls, multiple chats, mails, sent the product pics with measuring tape also . Going thru hell from last 3 days . And today at last got call that the product is right in dimension. Will share images, any one can tell that it's small in size a mentioned by them . It's sheer torture and online theft . Not expected by company well known like them . But highly disappointed and faced trauma, torture by them . Sheer agony . Hope will get some positive solution regarding this soon . 🙏
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Sep 4, 2022
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2022
Pepperfry Customer Care's response
Dear Customer, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon.
Regards,
Team Pepperfry.
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