Pepsico — Empty pack of Lay's

Address:

Mumbai City, Maharashtra

I purchased 4 packets of Lay's Magic Masala. When I came home and got down to eating them, I noticed that one pack seemed empty. I shook the pack and saw there were no chips inside. I took a video of the unopened pack flying in the air due to it being empty. I uploaded the video on the Lay's page but I received no reply from the company. So now I am lodging an official complaint. I still have the unopened pack.