Axis Bank — Axis bank signature credit card fraud case

Address:Kolkata, West Bengal

Dear sir

Subject Credit card fraud case.

My wife is using Axis bank signature card no.[protected]. on 17th September she got a call from [protected] and [protected] and being appraised that her reward point has been expired and to activate they need credit card information. On good faith she disclosed all the credit card information and OTP no. Later she found that 7999 has been purchased on her credit card.

The partly took the advantage from her ignorance . i admit that this is a mistake from her side for disclosing the card information but also protection tool was not also strong enough to protect the customer. The purchase was not done from the I.P address of the computer she is using but from a anonymous I.P address. Purchase history shows.

[protected] dailypurchase_EMVANTAG 7999

I am the primary card holder. Please let me know if you need more information

Ajoy
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User chetan jainon Oct.07, 2014
Dear sir Subject Credit card fraud case. we are using Icici bank card no.[protected]. on 07th October we got a call from [protected] and [protected] and being appraised that her reward point has been expired and to activate they need credit card information. On good faith we disclosed all the credit card information and OTP no. Later she found that 7999 has been purchased on her credit card. The partly took the advantage from her ignorance . i admit that this is a mistake from my side for disclosing the card information but also protection tool was not also strong enough to protect the customer. The purchase was not done from the I.P address of the computer she is using but from a anonymous I.P address. Purchase history shows.[protected] dailypurchase_EMVANTAG 7999 I am the primary card holder. Please let me know if you need more information chetan jain

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