| Address: | No6, Anna nagar first street , Tansi Nagar, Velachery, Near St. Antony school |
My name is Baskaran, my mobile no. is [protected].
I want to buy a Gift voucher today morning (06/08) at 10.30 AM entered in your showroom, after purchasing a T shirt, I asked for Gift voucher for Rs 2500/ at 6th Floor, they said, the same is available at Ground floor at the end and alteration point. When I asked them, they said, the same is available at first floor counter, after reaching that counter, they informed that the same is in ground floor entrance. When I enquired the same at Receiption counter, they said yes, we can issue .
After that they searched the book, the same is not available they asked to enter in a bit of paper on my details . After that, the bought the book and entered again all the details in that book.
It took 10 minutes, in the mean time, payment was made by Credit card.
After that the person went to other floor.
When I waited for half an hour, then I asked the delay and he called and said the same is ready and bringing,
But waited another 10 minutes and asked they said it takes another 10 minutes, but it seems computer issue or they do not know, how to prepare .
But after 40 minutes, I raised my voice and still they said it will come, I have raise my voice further, since my work is pending and unable to do and heldup at your Velachery store unnecessary .
No one is telling the truth and delaying me without ant fault of mine.
Why not say that there is a issue and unable to issue. If they keep delay 40 mintutes and after raising voice only I got my money.
If you want you may check the same in your CCTV and validate the same
I never expect Chennaisilks will do such a unmanner delay and spoil the customer mood and I lost my entire day due to your team .
This is my expression of goodwill, Hope you will understand and direct and correct the same at the earliest.
S.Baskaran
[protected]
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