Peter England — For not processing the refund for returned items

I have purchased 4 shirts on Peterengland.com about one and half months ago(Order no.3696487).out of which I returnd 2 shirts to the company warehouse about a month ago by DTDC courier service. Out of 2 shirts the one shirt delivered was different from what I ordered also it is having bill in the name of someone else in that package. The courier status is showing me the products which I have returnd reached to the warehouse since 1 month. But still they have neither given me a single intimation about it not refunded my money for the returned items. Until now I have sent several mails regarding my order but they didn't replied me yet.
Until now I have purchased number of goods from several E-commerce sites but with Peterengland.Com I had a worst shopping experience. In simple words they are cheating with customers and looting them by delivering such a service. I appeal to everyone whoever is reading this comment that don't do the shopping online blindly because there are irresponsible and fraud players in online shopping market also like the above mentioned.