Hi myself Rajat Goyal.
I am a regular customer of this brand Peter England.I was really an admirer of quality o[censored]r products but my belief shattered by you in most miserable way possible.
I bought a belt from ur store in Patiala Pb. 6 months ago approximately.
Near about 2 months ago it's got broken but due to busy schedule I was not able to go to the store to complain about this as I was assured by ur shop owner that this product will last long & it's s very good quality product.
15 days ago I visited ur store in Patiala & told about my concern to ur store owner but firstly he rejected my concern, but after I insisted that u should change this defective piece, he only convinced to keep that piece in his store & told me that he will inform in 1-2 days that whether this piece can be replaced or not.
However, I agreed on this but when I doesn't get any call after 15 days, today I call him & he refused my plea directly.
As a regular & loyal customer of this brand, I am very disappointed with this kind of pathetic service o[censored]rs.
I[censored] are not able to resolve this kind of short matters with customer satisfaction, in my opinion u are not worth of calling u a big fashion brand.
So here I request u to look up in this matter & oblige me.
Regards
Rajat Goyal
Patiala
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