Phoenix Arc — 2 Accounts R1CP460249 & R1P2904747 which are not belongs to me are displayed in my cibil report

I have b elow email regarding my complainds on Phoenix ARC customer care email id customercare.[protected]@phoenixarc.co.in mulriple times but response.

Request you please do the needful asap.

Hi Phoenix ARC,

Myself Sudhir Kumar, confronting an exceptionally complicated issue that 2 Phoenix ARC accounts (1 Credit Card with Record no: R1CP460249 and 1 individual Personal Loan with Record no: R1P2904747) which are not belongs to me are shown in my Cibil credit report and in regards to this I have reached many times with Cibil clients care also raised a debate with Cibil. After this Cibil give me the previously mentioned accounts subtleties and proposed to raise this issue with Phoenix ARC to resolve the issue.

This is simply to confirm you that these 2 accounts are not has any place with me and I have no liabilities for these accounts as I never taken any credit card/loan with these accounts.

Because of this issue my believability in front all moneylenders organizations influenced gravely and I'm attempting to get any credit Line from any banks.
Request you please, investigate this issue on priority and share the complete details related to these accounts with me and eliminate these accounts from my cibil and joined to them with the original borrower.

My Contact details are here:

Name: Sudhir Kumar

Email Id: S************@gmail.com

Mobile No: ********18