Phoenix Arc Complaints & Reviews

Phoenoixarc has reported a credit account closed in 2005/6 as delinquent, while it was confirmed that the account was closed by CIBIL in August of 2018. R1CP219051 is the account number claimed by Phoenixarc. This is ruining my CIBIL score and I see it as a attempt to extort money from a account closed long back by me without any outstanding dues....

I have never owned any phoenix credit card or taken any loan from this firm...why loan is shown in my name ...in my cibil score ...I have just seen this . Pl clear this from my name ....

I have settled an outstanding loan account with Phoenix ARC, it was originally Barclays loan that was transferred to them. Upon the agreement to settle for 1.5 lacs, I have made the payment in 3 instalments 1 year back and the loan still shows as open in my CIBIL report. I have written an email to their customer care regarding this and raised a dispute in CIBIL....

I don't own any card with Phoenix arc. There was a card issued in 2003 by ABN Amro, card was lost and post police complaint outstanding amount was written off in 2005.

Since 2020 Pheonix is charging me Rs 900 against unowned card and pulling my credit rating as defaulted of payments. Please help.

This company calls me and threats if I d in T pay they will continue to impact my CIBIl rating.

I...

Myself, YOGESH KHANNA from New Delhi.

I had never taken a credit card from PHOENIX ARC but still 2 accounts are displaying in my Cibil report.

The Details of the same are given below -

Credit card A/c no. R1CP455058 & R1CP159701

These two credit cards do not belong to me. There are defaults on these credit cards and late payments too which are adversely affecting my credit score....

This has reference to a Credit Card which was issued to me by ABN AMRO with false information of Lifetime Free without any charges and post 1 Year they started sharing an invoice against annual membership Fee. I denied and raised my voice against the False marketing and submitted the card. In Spite of that they continued to harass me and which was later took over by Royal Bank of Scotland current NAtwest markets. They eventually transferred...

TO
PHOENIX ARC TEAM

Dear sir/Madam
I am KUPPA SATISH KUMAR from Hyderabad, Telangana.

SUB: Wrong account added in my cibil report.

I had never taken a credit card from PHOENIX ARC
but One account was added to my cibil report.
details are
Loan A/C HD6CC15625 Date of opened 26/04/2019 Sanctioned AmountRs.1, 50, 000.
but its not mine
i request you to...

Without my knowledge or intimation this company issued a credit card in my name and has been charming me monthly for past 4 years. It’s a fraud....

Paid 30k last year as per the emi's but my cibil is still low and they are fraud as they have not updated my payment....

TO
Phoenix arc Team

SUB: Close my account

Dear sir/Madam
I am Jinna Narsimha Prakash Rao,
HYDERABAD, TELANGANA.

I have taken a Credit Card from Phoenix arc.
Loan A/C R1CP459856
it's the best service provided by your bank in the country. I am really happy with your services.
A few days back I Checked my cibil report.
in that report i seen overdue...

TO
Phoenix arc Team

SUB: Close my account

Dear sir/Madam
I am Jinna Narsimha Prakash Rao,
HYDERABAD, TELANGANA.

I have taken a Credit Card from Phoenix arc.
Loan A/C R1CP215328
it's the best service provided by your bank in the country. I am really happy with your services.
A few days back I Checked my cibil report.
in that report i seen overdue...

Phoenix Arc associated with Kotak Mahindra bank guys took money of 9920 from me last November 2021 and till date have not given me NOC nor Closure letter. They harassed me for the payments and now nobody is receiving calls or reverting to my emaiLs....

One credit card is showing in my CIBIL report with details are as follows:
Phoenicx ARC Credit CARD B1C0180743

I NEVER USED THIS CARD AND SEEMS TO BR FRAUD. Due to this my CIBIL SCORE is very low.
I want to resolve the issue immediately and remove from CIBIL score
Please resolve the issue...

I first received a call in Nov 2017 that I had a card with ANM AMRO and I need to pay Rs 14, 000 approx frankly I don't recall making any transactions but I had a card and as the caller told me that he is lawyer representing phoenix arc and today is the last date and he is representing kotak bank and the payment needs to be done on a link of phoenix arc so I checked google and Made the payment on 17 Nov.
After some time they told me...

Hi Team,

I have generated my CIBIL report recently and I see that there has been a line item of Phoenix Arc Credit Card under my Account Information. I have never had any association with this company in any way and there has been no request of any credit card from my side to this company, I have also never recieved any such cards in past from the company. There is some identity theft that has occurred. The credit card number...

Dear Team

Still your feedback is awaited.

On Monday, 15 November, 2021, 01:31:59 pm IST, Rohit Gandhi wrote:

Gentle reminder.
On Friday, 12 November, 2021, 10:48:28 pm IST, Rohit Gandhi wrote:

Dear Team

I bring to your kind notice that i have never received these two cards, if you have sent these cards then please provide me its dispatch details and also...

Dear Sir,

With reference to your 27-Sep-2021, we have noted the contents thereof. We wish to inform you that the said account has been assigned to us from Royal Bank of Scotland N.V. Limited along with its right /title /security interest and financial documents and we have acted as per the records forwarded to us by our Assignors.

Further, we are given to understand that our official Mr. Mohitkumar Malik had...

PHOENIX ARC credit card which reflected my CIBIL score doesn't belongs to me. I didn't receive any credit card from any company. Hence I am requesting you please remove immediately the card details from my account. And if possible please send the card details and documents which was submitted to the card issuing authority......

PHOENIX ARC credit card which reflected my CIBIL score doesn't belongs to me. I didn't receive any credit card from PHOENIX ARC...
Hence I am requesting you please remove immediately the card details from my account.
And if possible please send the card details and documents which was submitted to the card issuing authority... Which may helps me to know the fact or fraud.

Thank you....

Dear Team,

Company PHOENIX ARC is sending information to CIBIL mentioning account number R1CP321454 -Credit card.

I have never interacted with this company and not sure why this company is sending incorrect information to CIBIL

My CIBIL score has impacted due to this company sending incorrect information....

I had a Barclays credit card no. B2C3124969 (as per by CIBIL report) & I had cleared all my dues, but it's still showing 40/- overdue which is affecting my credit score for years. Please help me resolve this....

I have b elow email regarding my complainds on Phoenix ARC customer care email id customercare.[protected]@phoenixarc.co.in mulriple times but response.

Request you please do the needful asap.

Hi Phoenix ARC,

Myself Sudhir Kumar, confronting an exceptionally complicated issue that 2 Phoenix ARC accounts (1 Credit Card with Record no: R1CP460249 and 1 individual Personal Loan with Record no: R1P2904747)...

In my CIBIL score there is negative point alloted due to credit card bill pending. Would like to know what is the charges as i never applied that nor used it. asking for statement o[censored]sage and still waiting...

I never had this credit card "PHOENIX ARC", but its still appearing in my CIBIL report affecting my score adversely.
This must be taken of[censored]nless CIBIL people are hand in glove with such fraudsters.
Why there is no action on such fake guys who are doing all such propaganda of appearing in anybody's financial transaction history and why is CIBIL interfaces so weak not to be able to identify, real from fake transactions and such...

I am ALANKAR SINGHAL, facing issue of phonix arc card/ account number ##××××4686
Opening date 23.91.2007, showing overdue amount of rs 1, which account status is written off. Please resolve this issue as it ie negatively impacting my CIBIL score.
Contact details
Email- alankar.[protected]@yahoo.com
Mo- [protected]...

I received a call from phoenix arc in march 19 for settling the due of my credit card and willingly i made a payment of rs 1000/- and received a closure letter from the company in 15 days. But to my surprise i received a call from a representative avinash choudhary ([protected]) stating that a case has been filed against me in delhis tees hazari court by advocate saurabh gupta ([protected]). On contacting the advocate i was shocked to hear...

Dear sir
I had barclays credit card, 10th oct 2010 i have received a settlement letter from barclays regarding no dues. I have already paid to barclays. Unfortunately after 9 yrs wen i had checked my cibil date i am really surprise to see that, phoenix arc on behalf of barclays has not deleted my name form cibil without any reason. I have noc of barclays. At any time i can send the scan copy of letter,
To obtain loan from...