[Resolved]  Pigeon Appliances — Poor and unprofessional service

Address:

Pune, Maharashtra

Hi, I bought a Pigeon gas stove 4 burner blackline cooktop (13th Sept 2013), and it was a faulty piece with a gas leak in all 4 valves of the cooktop. It has a 2 year warranty. I called the customer center, on[protected], and registered a complaint first in Oct, then in December then again in March 2014, and till date the problem is not solved. The gas stove has a 2 year warranty but Pigeon is not ready to replace the the stove. A technician came once and fixed "something" but did not fix the entire problem. After that the technician neither is picking the call nor coming to solve the problem. The service center, customer care and the technician all tell me that the spare is not available. It has been a year and i have not used the stove or used it with the gas leak which is a major life threat. I am very disappointed and i think this company is a major farse only here to make money and fool people.