Pigeon Appliances / Stovekraft — for not replacing the impaired stove

Address:

Bangalore, Karnataka, 395 006

We have purchased two burner stove from Amazon. When we received, it was already having issue of gas leakage from knob. Complaint for the same was done and they came for services after some days of complaint. Even after service has done, the problem remained. Because of this problem my glass top stove and knob were burnt while cooking. Thankfully no injury noted but disappointed with company as it is totally company's fault. I again contacted pigeon customer care and manager, but the attitude of company was bad. Now The service manager Mr.Rakeshbhai is not receiving our call. The company refused to replace the burnt parts just because we had bought it online as their say. Please do the best as soon as possible or else we will go to consumer forum court. Seriously very dissatisfied with the product.