Pigeon Appliances / Stovekraft — Glass top replacement waiting for more than 45 days

I have Raised complaint on 26th Sep 2023. Today is 21st Nov 2023 and it almost like 2 months. we did not received the exchange in the part. Unable to reach the customer care no. Service center person not responding to the calls.
Our complaint no. is 3264221.
There is no link to track the status also.
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    Pigeon Appliances / Stovekraft Phone
    +91 80 2801 6222
    +91 97 4003 4444
    Pigeon Appliances / Stovekraft Address
    81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara, Bangalore, Karnataka, India - 562112
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