Pigeon Appliances / Stovekraft — Pressure Cooker with Induction Base, "Favorite" 3 Liters

Address:

Bangalore

Hi,

I am having a major problem with your customer service for the past 3 months,

27th September 2023, I visited your customer care center in JP Nagar and left my "Favorite" Pigeon Cooker 3 Liters for replacement. The waiting time as told by Mr. Satish was 90 days. I waited. Around 19th Nov, my complaint : 3257570 got cancelled. I call back Mr. Satish, he raises one more complaint : 3387860 .

I am told to call Mr. Mahesh after 2 weeks around 29th Nov. 2023. I guess its a company mobile number : [protected] . So conveniently, Mr Mahesh doesn't get back again, he has left your company, now Mr. Samir Gowda has joined, I got the honour of talking to him too, he is busy with training these days. 2 days back he told he needed a day to tell me the status. Now he is still in training busy, I guess.

Thoroughly disappointed, I need my money back, as you guys cant even give me a replacement of my cooker.