Pine Labs — Customer care is not helping

Address:Puthenpura House, Pc kavala p.o paippad

I send the money using UPI to merchant Rs.944 but it was not credited to merchants account. Pinelabs are not responding to refund my amount i contacted many times but they are telling that amount was not showing, i send screenshot but they are not accepting, anyways i lost my money
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I have the same problem. Can u please reply

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    Puthenpura House, Pc kavala p.o paippad
    India
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