I bought a course on Public speaking from Planet spark. I decided to take around 60 classes for 25000, out of which 5666 was given as a down payment and the rest was financed via monthly EMI.
I even asked them about their refund policy before making a payment and they said that thet have a 100 percent refund policy for unused classes.
Firstly it took about 8-10 days after making a payment to get my login credentials that too after multiple emails to their customer support most of which were unanswered.
When finally I sat for my class, no teacher from their end showed up even after giving a confirmation that I will be attending the class on that particular day.
When I demanded a refund their back-end said that they do not give the money back as the product was sold by a trainee (which I don't know how a customer is supposed to know).
After hassling with them for hours I asked them to cancel my EMI which was due as I no longer wanted their product.
These people simply refused to cancel it and said that I have to pay the EMIs as well on top of already paying 5666- INR which they refused to give me back.
So no classes, no refund on down payment and to top that they said that I have to pay the EMI as well which is around 19334.
I made a mistake trusting these people.
Please do not make the same mistakes.
These people are clear frauds and they donot value your time or your money. Was this information helpful? | 
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