Planet Spark — Not cancelling subscription after not taking classes too and blackmailing that we need to pay entire fee57000 without taking class

Website:

www.planetspark.in

My name is Gowthami from AP joined my daughter in planet spark or English classes. I initially paid 5500, and after a month2763 rupees and taking classes but my daughter not catching up and now she is not feeling well to attend classes so i asked them to cancel subscription and discontinue the classes but no one was responding, i did through what's up, mail, and raised a ticket too but no one is responding and at the time of joining Kishore Talwar, management team Anushka, Pooja, kritika Rana councellors, and teacher Drisha wagala all said that you can cancel subscription at any time and nowthey are telling you can't do that i[censored] attend or not the classes but the fees is deducted from your account every month as emi basis. We can't change it . But i asked 10to 20 times above each member before proceeding with the payments and joining they said yes you can cancel at any now after raising ticket no is taking up the call not responding, and blackmailing you must to pay i[censored] took the classes or not . My ticket number is 130361.

Please kindly help me with this to not deducting money from my account. And cancel subscription. Thank you