Planet Spark — Not refunding Advance

Website:www.planetspark.in

I had subscribed for my child english spoken sessions and paid 18000 in advance.. their sales team (Eshan)pestered me for subscription till the time I did not do it..
Then after 2 classes due to unforeseeable circumstances, my child is not able to continue with the classes.. However on request of refund, their customer support has not paid any heed to it...On top of that someone 'Arham Kareem' from Customer support just did not listen to my request and bluntly mentioned that my advance wont be refunded... which is not at all aligned with the Terms and Conditions which they shared with me..
Kindly support: They are fooling poor parents
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