Planet Spark — Not responding to cancellation of Emi & refund of my excess deducted amount

Address:	Gurgaon
Website:	Planet spark

Don't trust Planet spark it's only a money robbery.
This Planet spark is a big online scam, I had taken admission to my daughter in the month of January they told fee can't pay directly in monthly basis, so they advised me to take education loan in Eduvanz it's a group of Aditya Birla .I trusted them & did the loan process by the link they sent to me. They started the classes in February, My daughter was not showing interest coz it was heavy burden among school syllabus & insufficient time, so I stopped classes and cancelled admission in August second week now it's January, totally 5 months completed still they are not completing the process deducting fee every month on time.When ever i am contacting them they are simply lying that the problem will be solved before next Emi.I lost more than 20000 rupees in this planet spark, i don't know whether they will refund the excess amount or not which they have deducted as fee. This planet spark team is behaving neglegence to customers. Now a days they have deactivated the customer voice support calling system also.This planet spark team need is only money.I had communicated with Eduwanz team they are telling that planet spark team had not consulting to them about my problem.There is a no proper channel to contact with plant spark only through mail.These people are cheaters and liyers, they need only money they won't bother about our situations.
When I mailed them for cancellation of classes & admission they had given me the ticket number 115274 in the month of August 22 now it's January 23. Wantedly they are delaying my issue . Please help me to refund my amount