Planet Spark — Registration cancellation & Refund

Address:	Delhi
Website:	www.planetspark.in

I had enrolled for an online classes from Planet Spark. During enrollment, they said that the cancellation process and refund is very easy, if classes doesn't suits me. I had enrolled on 25th May for a total 80 classes, for which an amount of Rs.48000 was blocked from my credit card. every month Rs.4000 used to get debited from my account. On 29th Aug'22, I had sent mail to cancel my registration and release the money for the unattended classes. But till today, there is no hearing on my request and they have been deducting money form my account. I have sent multiple mails to know the status, but every time an auto mailer is sent and no further action is done. Pls help in getting my issue resolved. Issue tkt number :#117757