PMPML — extra charge for ticket

Address:

411006

Today i traveled from ganjwe chowk to yerwada post with two different buses. First one is bus number 57 which took me to sasoon hospital, pune station. Then i boarded the bus for lohegaon from sasoon hospital to reach yerwada post. The conductor of the said bus charged me 15 rupees for the ticket of yerwada post from sasoon hospital. He done this for all passengers from the same boarding point. I told him that this is the pune station stop and he should charge a ticjket of 10 rs., but he answered that we should have boarded the bus from the railway station stop and not from sasoon. He gave us a ticket from gadital stop to yerwada post. I have noted the bus number which is [ c-48/ mh12 fc 9026, bus time - around 2120 hrs near pune station].
I would like to make sure whether there are any changes in pmpml ticket charges or it is error on conductor side, as i am travelling with pmpml for last 9 years, this will be of great help for future instances of same kind.
Also, it will be appreciated, if you can take some action to avoid such instances in future.
I have attached both ticket copies of my travel tickets, from which it will be clear that i have boarded from sasoon bus stop only.
Hope you will take proper action on the concerned parsons for overcharging. Thanking you in advance.

Yours sincerely,
Niranjan khade
[protected]@yahoo.com