PNB — Refund initiated from Amazon but not received in my bank.

I ordered amazfit watch from Amazon of amount Rs.3999 and cancelled it on 8 feb 2021. Order ID[protected] of my order. Amazon intitiated my refund on 10 feb 2021 but in my PNB bank account amount not received yet.
Amazon has provided me refund reference no. 30005110391039194967885.
Kindly help me in getting my amount back.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Mar 01, 2021
Updated by Vikas Naithani
Received this msg from PNB. They are not acknowledging their fault.

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