[Resolved]  Pnbhfl — Only Harassment and no homeloan

In December'13, I had decided to shift my homeloan from LICHFL to PNBHFL, with the sole objective to reduce my homeloan period from 20 years to 8 years just to save interest cost.

I live in M2K Spring, Sec-50, Gurgaon, the house which I got possession for in Jan'11, the one for which I wanted a loan shift. Since I had tried in SBI earlier, I had told the PNB official Sumit that my property is not registered, still you think PNB will be able to transfer the loan.

After many checks from him and his confirmation obtained from his senior, I decided to take the plunge and submitted all of my papers for property homeloan shift from LICHFL to PNBHFL.

In Jan'14, Sumit informed me that this was possible if you provide any other property of yours which is equal or higher in value than the homeloan against this property as its not registered. I agreed to give papers of our Jaipur's house. Then began the sad story. The PNB people started harrassing me and my family by asking new papers every now and then which I kept providing to them only after their confirmation that loan is getting processed.

They even went to the extent of calling my 90 year old grandfather to Jaipur for doing physical verification before finalizing the paper work. I kept facilitating them by all means.

All this continued till Feb mid. Now the guy Sumit tells me that Congrats sir, now your loan is sanctioned and soon I'll be sending the sanction letter to you.

I was thanking my happiness but the letter never came. I called the guy again after almost a week that its already 2-3 months, its time that shift my loan, I have cooperated in every possible manner. However, to my shock, he said, sorry sir, our senior has backed out. Now the company can not provide the loan as your property is not registered.

If you can give in written from your builder that you can get your property registered, we'll process the loan.

Luckily at that time, our registry was opened and my builder provided me with the letter the same day which I had sent to PNB.

Next day, Sumit tells me, sir my senior is not agreeing now, plz check and resolve with him.

Now this guy Ashish who knows about the case right from Day -1, Sumit's senior, point blank, he says, sorry sir, your case can not be processed, without even a reason.

This is shocking, its like shear harassment. I had done my planning basis this loan which the PNB team kept confirming to me for 3 months and suddenly they back out even when all papers and all documents provided me were totally sufficing the case as they had asked for.

I want to file a anti-defamation case against PNBHFL. They have let me down and have broken my confidence by not processing my homeloan even after full cooperation. They have been false hopes to me for 3 months and have not only wasted my money (around 4k) but also have irrevocably wasted loads of precious time of my family and mine.

Looking forward for help and sorting out my issue. Plz help.

Regards,
Akash Gupta
D3-SF, M2K spring,
Sector-50, Mayfield gardens,
Gurgaon
[protected].