Policy Bazaar — payment transaction issue

Address:

Gurgaon, Haryana

Hi Team,

I have purchased two wheeler insurance from policy Bazaar.com on 12th aug 2017 but till that I have not received policy details from policy bazaar and policy from bajaj alliance please do needful in this matter and also I have called 2 time on customer care no. They said we arrange your call with concerned department but I have not received any call so I request you also i have sent mail to them for payment deduction from bank,
I was performing the transaction through payment gateway and i paid the amount of 1204 and then after 5 secs the screen moved to step 2 again and I didn't get my policy page where I can able to download the policy of my hero Honda

And my amount got deducted that time, please do needful in this matter. Since 4 days i am not getting answer from them for payment deduction, request you to help me with policy and amount with interest rate for 4 days

Quick response is highly appreciated

Name Chirag Raval
Mob. No [protected]