Pondicherry University — not providing certificate

Address:

No. 1 Panipath Road Haddo, South Andaman, Andaman and Nicobar Islands, 744102

Hi,
I have completed my B.Com in pondicherry university regular in 2007. I was received all of my Marksheet i didn't received Provisional certificate & Degree Certificate till yet. I applied for Provisional Certificate and Consolidated Mark statement and i have requested for my degree certificate. As per the university rules, application for degree certificate and fee rs 100 + searching charge for each year 1000 rs dd has been sent to pondicherry via Speed Post on June 2019. As per the policy they will provide the certificate in 2 months. However till now i have not received any response or acknowledge for my request. however they no action from their side. Please look into this issue and provide an status update. My name is Nadaraja Sundhara and enrollment number i [protected].