[Resolved] Portamart. In — Ordered Item Missed by Courier co. no refund or another item

bgsankar

from Gurgaon, Haryana

Address:

Thoothukudi, Tamil Nadu

I Have ordered a mobile flip cover on 26/07/2014 order Id: 20131 on ur website it is been shipment made thro On-Dot Courier on 29/7/2014 message is displaying. but when I track the shipment status said that it is delivered but not i didn't recevie anything i m tracking the Shipment Tracking ID:[protected] on net and also the on-dot courier's tuticorin branch no response they said it is been there in chennai i have contact them they r saying they lost the Package

I have asked them about the payment they said pls contact ur office and ask a letter from portamart I have send the complain mail to them on 18/08/2014 still now no reply

I need my Product are repay the amount.

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Complaint marked as Resolved

Verified Support

Sep 16, 2015

PortaMart Customer Care's response We pleasure to inform you that we have successfully delivered the product. We hope you have enjoy the shopping experience.

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Comments

bgsankar

from Gurgaon, Haryana

They r the worst online website to sell in their website itself in india delivary time is 20 days thats a tooo much of time worst worst company.

Praveen Kodi

from Hyderabad, Telangana

This is one of worst online shopping website that i ever experienced. My shipment is not traceable for the last 20 days and neither Portamart nor On-dot courier takes the ownership for tracing my shipment. I have sent more that 15 emails and called up numerous times, but all in vain.

Forget about the refund...