Post Office PPF Account — Non cooperative behaviour

Address:New Delhi, Delhi, 110012

A/c A IC [protected], CI F[protected]
Today I went to mentioned office to know about my account. I was told that it got matured. When I requested them to submit requisite papers for withdrawal I was told to come after 2 days. I m not having good health due to hip surgery & brain stroke which has weakened my left side.. hence very difficult to go again & again. Despite having all requisite papers with me but of no use. Simply non cooperative stride. I guess I have to go minimum 3 more times. Moreover upon re for bank transfer of amount was told No rudely. Pls help
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