[Resolved]  Postal Life Insurance [Pli] — pli login problem - error invalid customer id and password

Hi

Recently I registered with the post office and got my customer id and generated password however whenever I use my customer id and password it says "invalid customer id and password". This is for all of my 3 policy

I tried

1. Using forget password and create new password
2. i used forget customer id and got customer id just to verify its the right one
3. Using 3 laptops
4. I used 2 different mobiles

But it doesn't let me login in to any of my 3 PLI policy something is wrong on your side.

Please can you help and resolve it
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Feb 8, 2020
Complaint marked as Resolved 
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Postal Life Insurance [PLI] Customer Care's response
Sir, this issue has been resolved. Kindly check. if you have issue kindly send e-mail of mail id: pli.[protected]@gmail.com with policy number.
Complaint comments 

Comments

Hi I cannot login into pli, it throws error Invalid customer id/password. I entered the correct id and password . even then i get the same error. I changed the password 3 times . Please can someone help ?

Thanks,
Prasad.

Hi,

I am also facing the same problem. It always shows invalid customer id/password.

Could you please resolve the issue on priority ? I have the due date today. Please do the needful.
Iam facing problem for login in pli account where iam entered correct credentials it shows wrong customer ID and password please resolve this issue
This issue is not resolved yet (24 Apr, 2023)

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    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
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    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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