Practo — Fake Assurance, Fake Promise and Cheating

I had gone to surgery. Everything was fine until discharged time. Hospital has made the bill of 55000 near by. My Insurance company approved for 38000 reset money i need to pay from my pocket.

As per the Practro they have promised me on the email to pay now and they will refund the amount in 14 to 15 working days. But still i am following up with the Practro to refund.
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