Practo Complaints & Reviews

I have changed my phone number from [protected] to [protected]. For lasty 2 months I have sening emails no response, I need practo to update my existing number [protected] to [protected]...

I have a case of pilonidal sinus, one day i was just surfing through the internet about the disease and by the evening i got a call from practo that we are ready to help you that guy named Amrit was from Bangalore he told me the it is a permanent surgery you won’t get the sinus ever again and the surgery would be performed in one step, i was confused because the doctors i have consulted to in past they told me its a two step procedure not...

Dear Sir

I've purchased a product from Practo with Acknowledgment No [protected] (I am having the bill with me)

The product was sold by agent Mamta From Practo. When she was supposed to sell the product, she was very enthusiastic and keep on calling till late at night. But once I made the payment, no one, neither she nor any other agent is taking care of my queries.

I'm very disappointed with...

Providing fake estimate and making sure that during discharge client doesn't knows the final bill so signing pre-auth letter on behalf of client....

I was happened to consult practo for kidney stone surgery for my father. During the first consultation, stent was placed and said 15 days time for stone removal and stent removal. Later we have admitted our father on 28th July, 2022 for the aforesaid surgery. They told us not to have food before 8 hours of surgery, and agreed for the same. However, it went on for 18 hours and no food was served and neither the surgery was conducted. Practo...

I book a hospital for piles surgery from practo - korak gangulai - [protected], they assure us to make all treatment in maximum amount 35000/- . they asked us for pan, aadhara and health policy copy.
they file amount for 60, 000/- which the maximum amount they said.

I get admitted in hospital on Monday[protected] and get discharge on next day. when they doing discharge they ask to pay 8000 cash from my pocket and i was...

I had gone to surgery. Everything was fine until discharged time. Hospital has made the bill of 55000 near by. My Insurance company approved for 38000 reset money i need to pay from my pocket.

As per the Practro they have promised me on the email to pay now and they will refund the amount in 14 to 15 working days. But still i am following up with the Practro to refund....

I have undergone a surgery which was estimated as 20 to 25k, but during discharge has misused my claim and was claiming it was tumor which wasn't mention in discharge latter without my consent. Also used 1lac of my cashless claim provding all fake assurance.

They misused insurance under cashless claims....

Practo is a fraud company. Their executive for business gives wrong commitments. In my case Practo executive Syed Misbahul Rashdeen not just gives wrong commitment but also gives me harassment after surgery. They have no ethnics . Doctors attendant, executives nobody attend you after surgery. They don’t pick up your calls. Helpline number also no use. Better directly approach hospitals for surgery. Practo as middle man get 40 percent commission...

Ordered baby food (Aptamil Stage 2) online on 14th June'22. The concerned webpage of Practo was live & I could able to make order & make payment.
The page shows the orders was successful & they have accepted the order & its ready to dispatch.
After few hours I have received calls from Practo informing that due to technical glitch they will be cancelling the orders & refund will be initiated.
Previously the same things...

I am plus members and supposed to receive 20 percent discount on health checkup. I have not received discount PRA-342308 is my test booking I'd.practo is cheating...

I ordered a combo pack of a solution from practo and it was supported to be delivered by 2 days. But they delayed and it took 4 days for it be delivered. Finally when the package was delivered, it was poorly packed and the bottles were all over the place. When i checked the medicine package, i was surprised to see the seal was broken. I reported the issue and followed up with them sending multiple messages for 4 days and shared pictures of...

Dear Sir / ma’am
Dr did not consult my problems as he was busy he canceled my appointment spoil my whole day and didn’t refund my fee I am very upset...

Sharing this story - maybe some people get saved with these money-minded doctors

My wife was having a minor hearing issue so we assumed the day has come for wax removal
As most common people will do, we did the same - open Practo look for an ENT specialist who has good experience in his area and has a decent rating.

The doctor was finalized- Dr. Jasveer Singh Noida

Day 1 - as we came for...

I Dr.mohasina working as a consultant at practo since April 27/2021 ..did not receive my 2 month salary properly yet...
After sending many mails, practo deposited only very mere amount in my account according to 2 hour plan of 7500/-..
But I Dr.mohasina signed an agreement of 4 hour plan of 20000/-...on May 13/2021
And also 9th May (Sunday) incentive of 2500 had to come for working on Sunday which practo offer..( I do...

Actually I ordered medicine from practo.they delivered after the given time.ok this is not the main issue actual issue is i told them to sent me my invoice in my email but they only take time rather than solving my issue.and worst app....

As, my known people and relatives have taken my naked photographs which have been unethically and illegally used with some highly technical softwares to make me blacklisted in corporate levels with some conspiracy and jealousiness and they want my death to happen which i want to commit myself but i am feared about my upcoming parkinson disease and other ailments after my attempts for my death so i want to die normally becuase i cant tolerate...

I have ordered Tashi pulse oximeter for covid through practo app and I was delivered Fingertip pulse oximeter. It was also defective. We thought we could atleast use the product if it works as it was urgent requirement but it is defective. Confirmed the reading with branded oximeter. Branded oximeter shows 97 reading whereas this fingertip defective oximeter shows 70.
I bought a different oximeter from shop as it was immediate requirement....

I was delivered wrong medicines, Invoice shows correct medicine but medicine in box is different. I raised the concern with customer care but no response even after 48 hrs and they don't have customer care number which is another pain point. My only request was to replace medicines with correct ones which is not done yet....

I had paid on time in month of june for annual ray subscription ; inspite of that within three months they are again calling me and asking me for renewal of subscription. I have provided them their quote and payment reciept ; but still there is no resolution. Looks like some employees are indulging in fraud in practo...

I have tried to book appointments with practo one day because my mother suffered a severe injury and was tried to book appointments thrice. They withdrew an amount of 1600 rupees from me and refuse to reply to chats. Continuously ask me to keep waiting, have no telephone number for contacting them and have caused me severe mental distress. I want immediate action taken against this organization that is cheating its customers and stealing...

Hi, I deleted my practo plus account but the money gets deducted inspite of deleting all my details. I reached out to practo support team but they are not helping in any way. Every month money is getting deducted towards it inspite of me deleting my account details....

I himanshu sharma txn id 90461799 have tried to buy the practo plus at 499 for a month and used my hdfc payzapp card while paying the miney deducted from my account but on practo it said payment isn't received afterwards i tried to contact them several times but no genuine response from their side. At first they send me a link of automated support chat which doesn't have any relational faq or insight over this and then i again mailes them...

Interested in skin rejuvenation i came across this clinic at mulund west, mumbai-400080, called amrit laser & cosmetic surgery clinic.
To my utter surprise the call was attended by an absolutely arrogant (Almost brainless) soul named dr. Dhirendrakumar l. Patil.
Immaterial of ones qualification and social status, one needs to know the way to hold a conversation specially when one is in a noble profession of medicines!!!
It...

We booked an appointment with Dr.Lenny George von July 19 2019 vide booking reference IGAGPYHRZ0, Rs.1290.

As the doctor was not extending the services we did not consult her. As services were not availed, we requested to refund the amount to M/s Practo and to the clinic -M/s Curefit

We are not getting positive response from both the parties. Request your kind support to raise a complaint in this connection...

I provide genuine feedback after visiting the doctor. I have seen that practo accepts positive feedback of mine. They do not publish negative feedback. I have always made sure that the feedback does not contain any offensive words, and have proper backing for my feedback. But they simply reject negative feedback. Practo kind of digital platforms are really helpful, but if the review system and feedback are not genuine, it will become a corrupt...

I did book through practo and took the appointment for 2-2:30 pm slot. I had to travel a lot and then after reaching hospital i came to know that practo provided me the incorrect slot as because there is no slots only at 2-3:30 pm... This is a kind of harassment to the patients because one need to prioritise a lot many work and then need to make a plan for the day. Henceforth, patients who are traveling from the other part of the city, it...

I am writing to formally complain about the professional and medical conduct of dr. Anurag mishra of raghvendra hospital (Shakti khand indirapuram, ghaziabad).

I visited dr. Anurag mishra on mar 17th of 2019. My father was suffering from breathing problem. He started the treatment without doing any preliminary checks on the patient in his own hospital. Despite knowing that his hospital is not occupied with experienced doctors...

I am one of the doctors and have taken practo for patients appointments.
I have taken practo wallet in which i had to deposit some money.
For every patient that gives me a missed call or wrong appointments or patients who do not turn up, my money has been deducted.
My regular complaints to practo have not helped.
Of all appointments yesterday, i saw only one patient and they have deducted my money for 6 patients...

Hi,
I have concern over test reports booked through practo, i have approach for vitamin d test on 27th oct & reports get released on 28th nov with a deficiency rate of 3.77 ng/ml but on very next day test of 29th nov on package rate my vitamin d comes 10.03 ng/ml. Result is totally different in both reports w/o having any medicine so there is no authenticity of their reports (Testing lab was (Thyrocare). Attached both reports for...