Practo — maltreatment by reputed doctor & hospital

Address:

Ghaziabad, Uttar Pradesh, 201014

I am writing to formally complain about the professional and medical conduct of dr. Anurag mishra of raghvendra hospital (Shakti khand indirapuram, ghaziabad).

I visited dr. Anurag mishra on mar 17th of 2019. My father was suffering from breathing problem. He started the treatment without doing any preliminary checks on the patient in his own hospital. Despite knowing that his hospital is not occupied with experienced doctors / equipments / support staff; he did not refer us to the correct hospital / doctor. His approach was very casual from the starting and it is because of him that my father reached to a critical life threatening situation within 12 hours.
I would like to request a full review of dr. Anurag mishra's practice methods. I would like an explanation of why he did not order the tests and why he felt it was acceptable to pursue his treatment method.

We have also logged formal complaint with the local police but have still not heard anything positive from them. I request all of you to support me on this case and help us get justice. Also circulate this post as much as possible so that we can alarm everyone about the fake hospital which dr. Anurag mishra is running.

Chronological order of the events

17th mar 2019. Father was suffering from breathing issues. (Bp - 170/100)
We checked in practo for pulmonologist doctor availability and there we found the availability of dr. Maneesh tripathi in raghvendra hospital.
We called the hospital to check the availability of the doctor. Hospital confirmed that the doctor is available on call and asked us to come to the hospital meanwhile they will call the doctor in the hospital.
17th mar 2019 6. 15 pm - we reached raghvendra hospital with the patient (Father) for his breathing issue. Receptionist confirmed that doctor is on the way and asked us to admit the patient meanwhile as his oxygen was showing around 65-70 in the oxymeter.
17th mar 2019 6:45 pm - we admitted the patient (Father) in the hospital in general ward.
17th mar 2019 6:45 pm to 7:15 pm - we asked about the availability of the doctor several times with receptionist and another hospital staff present in the hospital.
17th mar 2019 7:30 pm - owner of the hospital dr. Anurag mishra visited the patient and suggested us to keep him in the hospital for oxygen support. As per him, father had only chest infection which is the reason of his breathing issues.
17th mar 2019 7:45 pm - dr. Anurag mishra confirmed that no pulmonologist is required and he will take care my father within the hospital.
17th mar 2019 11:00 pm - dinner (Daliya) was given to the hospital.
17th mar 2019 11:30 pm - patient (Father) went to sleep.
18th mar 2019 5:30 am - patient's son saurabh sharma woke up and complained that patient (Father) is crying out in the sleep.
18th mar 2019 5:30 am - wardboy / hospital on duty staff said it is normal as he is in deep sleep. He said it is nothing but snoring. He removed the heater from the blanket (Left leg) and confirmed that patient (Father) was feeling cold in the night so he has placed the heater to comfort him.
18th mar 2019 6:30 am - daughter in law sushma sharma reached the hospital and found that patient (Father) was in the unconscious state. He was covered with 2 blankets and was sweating a lot.
18th mar 2019 6:45 am - she removed the blankets and noticed that complete left side of patient's body is badly burned. She called up the wardboy who said it is all because of strong medicine and heater.
18th mar 2019 7:00 am - patient's son saurabh sharma reached the hospital and asked for the doctor. There was no doctor available in the hospital.
18th mar 2019 7:15 am - multiple calls were made to dr. Anurag mishra but there was no response. Patient's son called fortis hospital.
18th mar 2019 8:20 am - dr. Priyanka mishra visited the hospital and started diagnosing the patient.
18th mar 2019 8:30 am - before dr. Priyanka could provide any update on the patient's condition; fortis hospital doctor's team entered the room.
18th mar 2019 8:45 am - fortis team checked the bp which was 90/50. They asked for the avg report which was not done by raghvendra hospital.
18th mar 2019 9:15 am - fortis team said that there is a lot of congestion and patient should be intubated.
18th mar 2019 9:45 am - multiple efforts were being done to make the patient conscious by fortis doctors.
18th mar 2019 10:30 am - fortis team said they can not transfer the patient from raghvendra hospital to fortis hospital due to the critical situation.
18th mar 2019 10:45 am - fortis team put the patient on the ventilator (Which was very old and started working post lot of efforts)
18th mar 2019 11:00 am - fortis team left the raghvendra hospital. Also dr. Priyanka left in between.
18th mar 2019 11:15 am - receptionist reached the raghvendra hospital and called up dr. Ankit tyagi post consulting with dr. Anurag mishra.
18th mar 2019 6:45 am to 11:15 am - multiple attempts were done to contact dr. Anurag mishra but there was no response.
18th mar 2019 11:25 am - dr anurag mishra (Who is only mbbs md and not pulmonologist) arrived in the hospital and formality sake asked for patient's bp and condition.
18th mar 2019 11:30 am - dr. Ankit tyagi (Pulmonologist) from max hospital, vaishali reached the raghvendra hospital and diagnosed the patient.
18th mar 2019 12:00 pm - we left for max hospital with the patient in their (Max hospital) ambulance.

Still my father is serious, please take serious action against dr. Anurag mishra, he is a fraud, call patient on the name of other doctors.