PRADIP KUMAR GHOSH — ICICI CREDIT CARD I HAVE NOT TAKEN IN MY LIFE BUT THEY HAVE LODGE IT IN CIBIL, FOR THIS CAUSE I AM IN DEPRESSED, | |||
From: PK.ghosh To: customer.[protected]@icicibank.com Sent: Monday, April 13, 2015 5:26 PM Subject: Re: 0003QaAHS2R3VCDC:level1complaint/Credit Card Dera sIr, Due to your mis communication I have lost my reputation, In my life I have not taken any ICICI Credit card, till date I have not received any statement in my life, so I have astonished how you have entered my name?????????? Pl. send me the application form where I have applied with scan copy, as well as send me the detail, I am giving my detail as below as per your mail. Complete name :PRADIP KUMAR GHOSH Date of birth ; 12.3.1963 Mothers maiden name : lalu Residence address : NEW COLONY, RD.NO-SIX, CHHOTA GAMARIA, P.O.: GAMARIA, JAMSHEDPUR Work address : RSB TRANSMISSIONS (I) LTD, GAMARIA, JAMSHEDPUR CIBIL control number :81, 41, 20, 811 PAN Number :ADSPG5441L Sir, I am an employee, if in this way your bank harrash us so how we survive? Pl send me reply within 24 hours with detail, I am totally mentally disturb for such type of statement from your Bank. Pl. do the needful. Thanks P.K.GHOSH Subject: Re: 0003QaAHS2R3VCDC:level1complaint/Credit Card Dear Mr. Ghosh, We regret for the delay in replying to your e-mail. We tried to contact you on your mobile xxxxxx9867 on April 13, 2015 at 02:02 p.m., however, we were unable to reach you. We request you to provide us the below details to assist further regarding the card reflecting in CIBIL: Complete name :PRADIP KUMAR GHOSH Date of birth ; 12.3.1963 Mothers maiden name : lalu Residence address : NEW COLONY, RD.NO-SIX, CHHOTA GAMARIA, P.O.: GAMARIA, JAMSHEDPUR Work address : RSB TRANSMISSIONS (I) LTD, GAMARIA, JAMSHEDPUR CIBIL control number :81, 41, 20, 811 PAN Number :ADSPG5441L Once the details are provided, we will retrieve the credit card application. We look forward to your co-operation and patience in helping us serve you better. Sincerely, Purnima K Customer Service Officer ICICI Bank Limited On 4/8/2015 5:19 PM, Jitendra Huf wrote: > > Name: PRADIP KUMAR GHOSH > Product: Credit Card > Account No: [protected] > Application No: > E-mail address: pk.[protected]@rsbglobal.com > Mobile no: [protected] > Telephone no: +[protected] > Service Request(SR) No: > Details of complaint: From ICICI never i have taken any icici credit card, but your bank has done CIBIL by my name, please send me detail why this happened.you are showing balance in my account, why?pl explain, send me detail with my application form, Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Sir,
Only your person is saying sorry but I had applied loan in one bank they have rejected due to you have entry my name in CIBIL, please resolve this issue & remove my name from CIBIL, I had given mail to your grievance team but they are also sorry, so please send me the no objection certificate immediately, if you have any proof that I have received your card so please send me the evidence, I am totally mental depressed, please let me know is it my fault?????????Pl resolve this issue within 24 hours, because I have became patience less. Your bank is reputed bank, if your people harass to people, so how we will get help from bank.Sir for this CIBIL report I am in disturb.
Pl resolve the issue & send me the NOC
Regards
P.K.GHOSH
Only your person is saying sorry but I had applied loan in one bank they have rejected due to you have entry my name in CIBIL, please resolve this issue & remove my name from CIBIL, I had given mail to your grievance team but they are also sorry, so please send me the no objection certificate immediately, if you have any proof that I have received your card so please send me the evidence, I am totally mental depressed, please let me know is it my fault?????????Pl resolve this issue within 24 hours, because I have became patience less. Your bank is reputed bank, if your people harass to people, so how we will get help from bank.Sir for this CIBIL report I am in disturb.
Pl resolve the issue & send me the NOC
Regards
P.K.GHOSH
From: Customer Support
To: pk.[protected]@rsbglobal.com
Sent: Wednesday, May 06, 2015 5:19 PM
Subject: RE:'ICICICARE=[protected]' level2complaint/Savings Account
Dear Sir,
According to our telephonic conversation, we regret to inform you that we require more few days to resolve your query. Please be assured that the matter will be resolved to your satisfaction at the earliest.
Please accept our sincere apologies for the inordinate delay. We will get back to you on or before May 14, 2015.
We look forward to your co-operation in interim.
Sincerely,
Nitesh Prajapati
Customer Service Manager.
ICICI Bank Limited
TO DAY IS 14.5.15 YOU HAD TOLD ON 14TH MAY YOUR PROBLEM WILL BE RESOLVED BUT HOW MANY YEARS I HAVE TO WAIT????????????? WHY YOU ARE DOING SO, I AM TOTALLY MENTALLY DISTURBED.
To: pk.[protected]@rsbglobal.com
Sent: Wednesday, May 06, 2015 5:19 PM
Subject: RE:'ICICICARE=[protected]' level2complaint/Savings Account
Dear Sir,
According to our telephonic conversation, we regret to inform you that we require more few days to resolve your query. Please be assured that the matter will be resolved to your satisfaction at the earliest.
Please accept our sincere apologies for the inordinate delay. We will get back to you on or before May 14, 2015.
We look forward to your co-operation in interim.
Sincerely,
Nitesh Prajapati
Customer Service Manager.
ICICI Bank Limited
TO DAY IS 14.5.15 YOU HAD TOLD ON 14TH MAY YOUR PROBLEM WILL BE RESOLVED BUT HOW MANY YEARS I HAVE TO WAIT????????????? WHY YOU ARE DOING SO, I AM TOTALLY MENTALLY DISTURBED.
matter has resolved, thanks to team
We're sorry to hear about your experience. Our official will get in touch with you to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Bank Customer Service Team