Pratiyogita Darpan — not receiving the pd magazine for 4 week after successfully payment

Address:

H-49 Police Station Staff Quarters, Lodhi Colony New Delhi, 110003

I have subscribed the monthly magazine pratiyogita darpan in english and my order is pd/ 109513 and order date is 06.09.2019. Sir i haven't received any magazine till date. As per the guidelines it will take 2 week for processing of subscription.
Please let me know if this would be the process then i would like to refund my money or i request you to please solve this at the earliest.
Order no 109513
Date-06.04.2019

Rohit yadav
Delhi