Prenu Services — refund not received

Website:

www.prenu.in

We hired a nanny from prenu services yesterday. For a reg fee of 3.5k they were supposed to offer 4 profiles, they offered only one & aggressively followed up. We paid up a total of 6387 inr for services until 31 july'18 incl regn and the nanny arrived yesterday. To our shock and dismay she was absolutely
Disqualified to take care of a baby. We did not feel safe & comfortable of our baby with her so we sent he nanny back today and requested for a refund. After dilly dallying, they stopped answering our calls - including abhilash the management team. Eventually some person with whom we never interacted picked up and said they never commit a refund and our money is parked. Despite requests and threat of going the legal way, i still have not received my money. This agency is a fraud. Stringent action should be taken to shut it down