[Resolved]  Idea Cellular Enterprises — wrong information

Address:

Bharuch, Gujarat

Dear Sir, I am PATIL VINOD my mobile no. [protected] So SIR I have call 12345 (idea customer care) from my permanent no. [protected] for 127 recharge .the information given to me by ur representative that i am fully able to recharge 127. benefits of 1GB 3G pack. But benefits not obtain and my balance deducted from my main acount . and when i am calling to representative she says that system is under upgredation. Then I am called after some time talk to dixit kargil sir he says that such type of recharge not available in idea. Such type of hereshment takes place by ur representative . Then I will talk to dipeeka sutar she also gives me wrong information. Now take action as soon as possible .