Professional Courier — Delivery is too late and very poor

Address: professional courier, Bangalore

Website: www.professionalcourier.com

I have an ordered an item from Ueir Organics June 25th from Erode. It was depatched on the same date to Bangalore. But the professional courier is not delivering item even it is arrived in their location.
They are not delivering properly. these are status of item.

PROFESSIONALCOURIER

Tracking ID: EDQ[protected]
In Transit - Despatched to Bengaluru - South - Kundnahalli Gate
Bengaluru - South
Jun 29 at 10:23 am
In Transit - Recieved at Bengaluru - South - MHP
Bengaluru - South
Jun 27 at 09:24 am
In Transit - Bag Despatched to Bengaluru
Erode
Jun 26 at 08:57 pm
In Transit - Bag Despatched to Bengaluru
Erode
Jun 26 at 08:06 pm
Ready for Pickup - Booking Completed
Bengaluru - South
Jun 25 at 02:50 pm
This is current status, it was received the item one week ago. but still i have not received the item..
Please take a complaint regarding the same.