Punbus / Punjab Roadways — Collecting double money from consumer

Address:

Himachal Pradesh manali alluground

My name is Atik and iam from Himachal Pradesh manali alluground and the day of 30/06/2023 me and my sister aqsa was going market through bus (public transport) and we usually travel in buses but today we were going market through punbus (Punjab roadways) then the conductor came and he asked us for 20 rupees for a person as usally all buses are taking ten rupees for one person but the conductor collected 20 rupees for one person and we are students usually we are having less money if we tell him that all are taking 10rupees person so he start arguing with us and while coming from Manali me and my sister come by foot so I need compensation from bus authority
Bus no-PB07CA5473