Punbus / Punjab Roadways — Denying to giving ticket on DL

The conductor has refused to give the ticket on DL basis.i was traveling from pauntasahib to sailaqui on dt 09.06.23. my name is Pooja Sharma and having valid ID proof of Punjab. My mobile no is [protected] bus no is PB04AA7380ARM I have asked him the reason but he was silent and asking for money to giving the ticket. As per Punjab govt rules all females are allowed to travel free in Punjab roadways buses on the basis of valid ID proof. Pls help to get the system correct.
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    Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17, Chandigarh, Punjab, India - 160017
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