Punbus / Punjab Roadways — Misbehaviour of staff

Address:

Chandigarh, Punjab

Hi Sir/Ma'am,

This is inform you that I boarded volvo from Sec 43 chandigarh to Amritsar on Friday morning, 21st April 2017 and bought tickets around 7:45 AM. The person who was giving ticket was really bad. I am new here and he miss guided me that no other low fair bus goes from there, immediately after taking ticket when I came to know that another bus also goes from there at lower fare. I insisted him for refund, he refused and started shouting at me and insulted me infront of everyone when two ladies along with me interrupted in between he also insulted them. This was really a bad experience for me as staff was behaving like an illiterate person who don't care for anyone's reputation. Kindly take a stand on it so that I will not happen again with any other gentleman.
Bus no. PB03A E7100
Ticket no. 077958, 077959, 077960