[Resolved]  Punjab National Bank — Fraud, False & fake ATM withdrawn

Address:

North 24 Parganas, West Bengal

From : Sri Nirendra Chakraborty Vivekananda Rd, Sreepally Palta P.O. Bengal Enamal Dist.North 24 Parganas West Bengal Pin.743122 Mo.[protected] Email: nirendrac.[protected]@gmail.com To The Chief Customer Service Officer (CCSO) Internal Ombudsman Punjab National Bank Customer Care Centre Head Office:5 Sansad Marg, New Delhi 110001 Email:[protected]@pnb.co.in Sub. Un authorized withdrawl of Rs.9000.00 from my ATM Rrequest refund of:: Ref. !) PNB, Ichapur-Nawabganj Branch SB A/c No[protected] 2) PNB, ATM Card No.[protected] 3)a) Mobile message from PNB received at 11:38:45 &11:41:08 Hrs. on 15.05.2014 ( for deduction of Rs.5000.00 & Rs.4000.00 respectively) b) Fraud message received from Mo[protected] at 11:35 on.15.05.2014 Sir, With due honor this is to inform you that on 15 .05.2014 all on a sudden at 11.38:45 & at11.41;08 I have received two messages in my Mobile ( Registered in the PNB) that I have withdrawn Rs.5000.00+Rs.4000.00=Rs 9000.00 through my Debit Card i.e. ATM card . Prior to that I have received one call in my Mobile from the Mobile No[protected] Intimating me that he is calling from Head Office of PNB and wanted to know my PIN No. of my ATM card. I was astonished to think and can not believe that my ATM Card is lying with me, how money can be withdrawn through my ATM Card? Immediately, it was reported to my PNB Branch Bank verbally and in writing on 22.05.2014 and requested to investigate how and from where my money is withdrawn without my ATM Card and to refund my money immediately. Please look into the matter so that Senior citizen retired customers are not deprived and please credit my deducted amount at the earliest. Thanking you, Dated 22:.05.2014 Yours faithfully, ( NIRENDRA CHAKRABORTY) Copy to; 1.General Manager, Customer Care A G Tower, 3rd Floor, 125/1, Park Street, Kolkat-700017 2. SH. A.C CHUGH, Principal Nodal Officer (General Manager), PUNJAB NATIONAL BANK Customer Care Centre HO: 5, Sansad Marg, New Delhi-110001 E-Mail: [protected]@pnb.co.in From : Sri Nirendra Chakraborty Vivekananda Road P.O. Bengal Enamal Dist.North 24 Parganas West Bengal Pin.743122 Mo.[protected] Email: nirendrac.[protected]@gmail.com To The Officer Incharge, Titagarh Police Station, P.O.Titagarh Kolkata - 700119 West Bengal Sub. GD/FIR lodge of : Sir, With due honor this is to inform you that on 15.05.2014 all on a sudden at 11:35 Hrs I have received one message in my Mobile ( Registered in the PNB) that I have withdrawn Rs.5000+4000=Rs.9000.00 through my Debit Card i.e. ATM card . Prior to that I have received one call in my Mobile from the Mobile No.[protected] introducing himself as Manager of PNB, Head Office and wanted to know my PIN No. of my ATM card. After a few minutes I have got two messages in my Mobile from PNB that Rs. 9000.00 is withdrawn, I was astonished to know and can not believe that my ATM Card is lying with me, how money can be withdrawn through my ATM Card by others. Immediately, it was reported to my Branch PNB Bank verbally and in writing on 22.05.2014 . I have reported this incident to my nearest PS Titagarh to lodge a Diary/FIR for necessary action but the OC, Refused to accept any Diary by the PS Titagarh. I would requested you to investigate how and from where my money is withdrawn and arrangement may please be made to refund my money immediately. Please look into the matter so that Senior citizen are not deprived . Thanking you, Dated 23:.05.2014 Yours faithfully, ( NIRENDRA CHAKRABORTY Copy for information & necessary action To 1. The Police Commissioner, Barrackpore police commissioner's office P.O. Barrackpore Pin.700120 2. The Police Commissioner 18, Lalbazar Street Kolkata-700001 3. The Hon, ble Chief Minister & Home Minister Of West Bengal, Govt. Of West Bengal Writers’ Buildings, Kolkata-700001 4) The Branch Manager, Punjab National Bank, Ishapore-Nawabganj Branch, P.O. Nawabganj Dist.24 Pgs.(North) Pin.743144 W.B.