Punjab National Bank — Not getting my money back

Address:

New Delhi, Delhi

We have used Pnb ATM in uttar pradesh and my money not come out from ATM machine, but in my account balance has debited rupees of 15000.00. i have file comlaint at pnb help desk, my home branch, cvc, and on ombudsman,
but these all are take long time, and said you have got the money, but just i want see video recording of ATM machine.