Punjab National Bank [PNB] — a/c debited but credit not provided

On 30.04.18 i have paid through atm card lic premium of rs.12373 and rs.12373 on policy nos.[protected] and[protected]. My account no. [protected] is debited with both the amts. And i have received the msgs. But lic record shows that premium only on policy no.[protected] is credited. Till this time i. E.11pm of 01.05.18 i have not received the entry back as it happens generally in such cases. You are requested to pl. Look into the system and provide me the amount.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Deduction of money from my account for 20000 thousands
My complaint number is M[protected]...M[protected]
I visited a PNB ATM at sector 58 noida to withdraw money through my DBS debit card after filling my details I was waiting for money but the ATM shows connection timeout ...and no cash comes out of the machine but the DBS account is debited...please solve this problem and refund my money back...

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