Punjab National Bank [PNB] — Account blocked from 2 years

Hello sir,
I am not a PNB user
I am Paytm Payments Bank user and my bank account has been blocked “ because of PNB “
On 25/08/2020 i have recieved an amount of INR 100 from my friend’s PNB account with Txn id[protected] and after that my paytm bank account has been blocked. And paytm is asking for your permission to unblock my account. They registered this Txn as a fraud transaction and asking for ‘ written approval’ from you. So please help me sir I have funds in my account. You have to send them mail. Please help me. I have tried too much to unblock my account. I have sent you the chat screenshot with paytm on twitter.