Punjab National Bank [PNB] — Account frozen without providing any information

subh4web

from Noida, Uttar Pradesh

Aug 17, 2021

Address:

Partawal Bazar, maharajganj, UP

Bank has frozen my saving account without providing any information. I am staying in Lucknow and my Bank account is in Partawal Bazar, Maharajganj(UP). Customer care is asking me to visit Bank home branch even knowing the current Covid situation. I hardly visit my hometown(in 3-5yrs). I have already linked my Aadhar and PAN details with bank.
I have also sent an email(attached copy of PAN and Aadhaar ) to PNB branch requesting to unfreeze my debit account but I have not get any response yet.
I am ready to provide any required documents or application to my near by PNB branch/online.

Bank Details :

Bank: Punjab National Bank
Branch: Partawal
IFSC Code: PUNB0083000
MICR Code:[protected]
State: Uttar Pradesh
District: Maharajganj
City: Partawal
Branch Code: 083000
[protected]@pnb.co.in

My Name : Subhash Singh
Account no. [protected]
Mob. [protected]

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Aug 19, 2021

Updated by subh4web Not solved yet. How can you mark my problem as solved? You just dropped me a mail and my problem is solved? How can the Consumer Complaint Portal allow you to do so? As a solution, there should be an option to get approval from consumers before mark ticket as resolved.

Aug 27, 2021

Updated by subh4web Hi,
Is this the right forum for consumer complaints? I do not think so. I have doubts on this platform and the reason for doubt is that you have not taken any action against that bank. I still haven't received any clarification or solution from the bank and you have marked my problem solved.