Punjab National Bank [PNB] — amount debit from atm but not dispatched

Dear sir / madam,
On 20/04/2018 (Friday) i access deenpur, najafgarh, delhi, pnb bank atm, for rs.10000/- withdraw before that i complete all the formalities which the atm formalities after that the machine not deliver the amount (Machine timeout) but amount debited from my account.
I complained to the pnb atm guard same time, he told me that no need to worry amount will be credit automatically in your account but after many days amount not credited. I called to my bank (Uco bank) customer care and branch also but no buddy picked my call.
On 24th april, 2018 i mailed to my bank (Uco bank customer care and branch id) but no reply. After this on 27th april, 2018 i went to my branch and given complaint but no action taken. Many times called to customer care also no solution given by them, i have all call recordings. I mailed to both ids on 27th, 29th, 30th, 4th may and 5th may also but no single reply from their side. Please look into this case seriously and help me. Cyber receipt attached. Account detailed given below :
Name : praveen kumar
Account no.: [protected]
Branch : 27, south patel nagar, new delhi, delhi-110008
Mobile no. : [protected]