[Resolved]  Punjab National Bank [PNB] — Amount debited but transaction not through

Address:Moga, Punjab, 142001

Dear pnb team,
This is regarding my amount rs.2800 which was debited but transaction (On 23rd july) of fees payment got canceled.

This has done through internet banking.

First time have heard from customer care that we have to first register our complaint and then wait or 45days to et he solution which is not the case in private sectors.

Today is the time of speedy generation and speedy resolution, waiting or 45days and that too post complaint registration is not the right way to convince the customer.

It looks banks hid off transparency with the customer.

Looking forward to hear from you.

Regards,
Radhika mittal
Mob no. [protected]


Sent from my iphone
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Feb 10, 2018
Complaint marked as Resolved 
Amount adjusted after speaking to recipient. Firm has recieved extra amount and confirmed and have kept their words for next feees adjustment. Thanks
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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