Punjab National Bank [PNB] — Charge dispute

I have bought product on Amazon on 23 january, 2021 worth 3105 rupees. Due to some reason returned and asked for refund.but I have not still got my refund back.When I contacted Amazon they said they have already refunded and I should ask bank.When I contacted bank they said they haven't received and I should ask Amazon for it.

Customer is struck in between and both are referring one another and not refunding the amount

My refund reference number is RRN74332741031103090223783

Plz help me to get refund back
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 10, 2021
Updated by Gunjan 2688
I have attached the screen shot of Amazon confirming it has been refunded into my account.please refund my amount.It has already been so long.

Feb 11, 2021
Updated by Gunjan 2688
Still nothing happened.plz help out
Feb 15, 2021
Updated by Gunjan 2688
Still no update.i haven't received my money.plz help out
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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