Punjab National Bank [PNB] — Cheque no.863238 bounced from unknown source, branch manager & [protected] also unable to confirm cheque owner details.

Address:

713384

This is to inform you that, my self manik chandra nayak, i am having a savings account with a/c no. pnb 4723000/4000/12890.
On 26th jun 2016 a cheque no.863238 of rs.1100 has been credited in my mentioned account from an unknown source and it has been bounced on 27th june 2016 as the cheque has been expired.
I have inquired the same at pnb branch of kajora, west bengal however manager was unable to provide me any details of source of cheque & toll free number [protected] also unable to confirm the cheque owner details whereas the bounce charges has been deducted against my account. would request your help to identify the cheque owner name urgently and arrange for bounce charges reversal.

I am a senior citizen hence would request your hassle-free positive response urgently. escalated at [protected]@pnb.co.in; & [protected]@pnb.co.in but no resolution happens.