Punjab National Bank [PNB] — Failed transaction on internet banking

Address:	482001
Website:	www.netpnb.com

[protected]
Ramakant soni
[protected]

merchent reference no. is-
[protected]
Transaction Id-
TECHPROCE/[protected]/[protected]/derivativ

it's been almost 7 days when i complained for my internet banking failed transaction but there no response from the behalf of pnb customer care i tried to email the pnb customer department twice and did the complain on [protected] no. twice but i didn't get the money of my failed transaction which is deducted from my account on Friday at 11am morning.
i have to transact the required failed amount to pay my debt. so please reverse the amount of failed transaction in my account. so i can use this money as soon as possible.